Refund Policy

At Ink Veda, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free refund policy. Here’s what you need to know:

1. Eligibility:

   • To be eligible for a refund, items must be unused, unworn, and in their original condition with all tags attached.

2. Return Period:

   • You may initiate a return for a refund within 7 days from the date of delivery for domestic orders and within 15 days for international orders.

3. Return Process:

   • To initiate a return, please contact our customer service team with your order details. We will provide you with instructions on how to return the item(s).
   • Please ensure that the item(s) are securely packaged to prevent damage during transit.

4. Refund Processing:

   • Once we receive your returned item(s), they will be inspected to ensure they meet our return eligibility criteria.
   • Upon approval, a refund will be issued to the original payment method within 7-10 business days.

5. Return Shipping:

   • Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., incorrect item received, defective product).
   • We recommend using a trackable shipping service for returns to ensure safe and timely delivery.

6. Refund Amount:

   • The refund amount will be for the original purchase price of the item(s) minus any shipping charges, unless the return is due to a mistake on our part.

7. Non-Refundable Items:

   • Certain items are not eligible for refunds, including but not limited to:
     • Gift cards
     • Personalized or customized items
     • Items marked as final sale or clearance

8. Exchanges:

   • Unfortunately, we do not offer exchanges at this time. If you would like a different size or color, we recommend initiating a return for a refund and placing a new order for the desired item(s).

9. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund as appropriate.

10. Policy Updates:

    • Ink Veda reserves the right to update or modify our refund policy at any time without prior notice. Any changes will be reflected on our website.

If you have any questions or concerns regarding our refund policy, please contact us at support@inkveda.com.