At Ink Veda, we understand that circumstances may arise where you need to cancel your order. We strive to accommodate cancellation requests to the best of our ability. Here’s what you need to know about our cancellation policy:
Cancellation Window:
- You may request to cancel your order within 24 hours of placing it. After this time frame, your order may have already been processed and shipped, making it ineligible for cancellation.
Cancellation Process:
- To request a cancellation, please contact our customer service team with your order details as soon as possible. We will make every effort to accommodate your request.
- If your order has not yet been processed or shipped, we will cancel it and issue a full refund to the original payment method.
Cancellation Fees:
- There are no cancellation fees for orders canceled within the specified time frame. However, if your order has already been processed or shipped, it may not be possible to cancel it without incurring shipping charges.
Partial Cancellations:
- If you wish to cancel only part of your order (e.g., certain items), please specify this in your cancellation request. We will process the cancellation accordingly.
Refund Processing:
- Upon successful cancellation of your order, a refund will be issued to the original payment method within 7-10 business days.
Cancellation of Custom Orders:
- Customized or personalized items may be subject to additional terms and conditions regarding cancellation. Please contact us for more information.
Policy Updates:
- Ink Veda reserves the right to update or modify our cancellation policy at any time without prior notice. Any changes will be reflected on our website.
If you have any questions or concerns regarding our cancellation policy, please contact us at support@inkveda.com. We’re here to help!