FAQs
Welcome to the Ink Veda FAQ page!
Here, you’ll find answers to the most common questions about our products, services, and policies. If you don’t find what you’re looking for, please contact our customer support team.
Fast Shipping
We will quickly deliver your item within 2–3 days.
Easy Return
Enjoy Hassle-Free Returns and Simple Exchanges
Security Payment
Safe Payments and Protected Transactions
General Questions
Ink Veda is a fast fashion brand based in Mumbai. We specialize in graphic printed t-shirts, women’s top-to-bottom clothing, and custom printed t-shirts.
Our headquarters are in Mumbai (Ambernath), India.
Currently, Ink Veda operates primarily online. However, we occasionally participate in pop-up shops and events. Follow us on social media for updates on our locations and events.
Products
We offer a variety of products including graphic printed t-shirts, women’s tops, bottoms, dresses, and custom printed t-shirts.
Yes, we provide custom printing services for t-shirts. You can choose your design, and we’ll print it on a high-quality t-shirt.
Our sizes range from XS to XXL. Please refer to our size chart for detailed measurements to find the perfect fit.
We strive to ensure our products are true to size. However, we recommend checking the size chart provided on each product page for the most accurate fit.
Ordering
Simply browse our website, select the items you want, choose your size and quantity, and click “Add to Cart.” When you’re ready, proceed to checkout and follow the prompts to complete your purchase.
If you need to modify your order, please contact our customer service team as soon as possible. We’ll do our best to accommodate your request, but changes may not be possible if the order has already been processed.
You can enter your discount code at the checkout page before finalizing your purchase. Only one discount code can be used per order.
Shipping
Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.
Orders within India typically arrive within 3-5 business days. International orders may take 10-15 business days. Please note that custom printed t-shirts may take additional time to produce and ship.
Once your order is shipped, you will receive a tracking number via email. Use this number on our website or the carrier’s website to track your package.
Returns and Exchanges
We accept returns within 5-7 days of the purchase. Items must be unworn, unwashed, and in their original condition with tags attached. Custom printed items are non-returnable unless there is a defect.
To initiate a return, contact our customer service team with your order number and reason for return. They will provide you with instructions on how to return your items.
Yes, exchanges are possible for different sizes or colors of the same item, subject to availability. Follow the return process and specify that you would like an exchange.
Custom Printing
For custom printing t-shirts, reach out us on WhatsApp from the Contact Us page and send your design over there and we will process with our order
We accept JPEG, PNG, and PDF files. Ensure your design is high resolution (300 dpi) for the best print quality.
Custom printed t-shirts typically take 5-7 business days to produce. Shipping times are additional.
Contact Us
You can reach our customer service team via email at support@inkveda.com or by calling +91-7558374483. We are available Monday to Saturday, 10 AM to 7 PM IST.
Yes, we offer wholesale options for bulk orders. Please contact us at support@inkveda.com for more information.